St.Mary's University Online Public Access Catalog

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ST.MARY'S UNIVERSITY DIGITAL LIBRARY

Amharic Screen Keyboard

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1.
Customer service : a practical approach / by Harris, Elaine K. Publication: Upper Saddle River, N.J. : Prentice Hall, 2000 . xii, 148 p. : 26 cm. Date: 2000 Availability: Items available: Business Library Circulation [658.8/12] (3),
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Managing knock your socks off service / by Bell, Chip R. Publication: New York : AMACOM, 1992 . xii, 210 p. : 23 cm. Date: 1992 Availability: Items available: Business Library Circulation [658.8/12] (1),
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3.
Customer intimacy : pick your partners, shape your culture, win together / by Wiersema, Frederik D. Publication: Santa Monica, Calif. : Knowledge Exchange, 1996 . 221 p. ; , Includes index. 25 cm. Date: 1996 Availability: Items available: Business Library Circulation [658.812] (1),
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4.
Services marketing management : a strategic perspective/ by Kasper, Hans. Publication: Chichester, West Sussex, England ; | Hoboken, NJ : John Wiley & Sons, 2006 . xvii, 554 p. ; , Subtitle on 1999 ed.: An international perspective. 26 cm. Date: 2006 Availability: Items available: Business Library Online Available [658.8] (1),
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