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	1.	The Customer Centered Enterprise How IBM And Other World-Class Companies Achieve Extraordinary Results By Putting Customers First Publication: New Delhi McGraw-Hill 2000 . xv,240p. , Index Date: 2000 Availability: Items available: Business Library Circulation [658.812] (8), Place hold Add to cart (remove)
	2.	Marketing financial services / by Farquhar, Jillian. Publication: Houndmills, Basingstoke, Hampshire ; \| New York : Palgrave Macmillan, 2010 . xx, 404 p. : , Previous ed.: Basingstoke: Macmillan Business, 1996. 25 cm. Date: 2010 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	3.	New research in financial markets / Publication: Oxford ; \| New York : Oxford University Press, 2001 . xix, 356 p. : 25 cm. Date: 2001 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	4.	Marketing Of Financial Services Publication: Mumbal Himalaya 1999 . xxi,649p. Date: 1999 Availability: Items available: Business Library Circulation [658.812] (2), Place hold Add to cart (remove)
	5.	Connecting To Customers Publication: New Delhi Hall 2003 . xx,197p. , Appendix, Index Date: 2003 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	6.	Customer Service 101 Basic Lessons To Be Your Best Publication: America BullsEye 1997 . xi,52p. Date: 1997 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	7.	No cover image available No cover image available Market-Based Management Strategies For Growing Customer Value And Profitability Publication: New Delhi Hall 2006 . xix,496p. , Index Date: 2006 Availability: Items available: Business Library Circulation [658.812] (2), Place hold Add to cart (remove)
	8.	Customer Relations Publication: New Delhi Sarup 2002 . 196p. Date: 2002 Availability: Items available: Business Library Circulation [658.812] (3), Place hold Add to cart (remove)
	9.	Relationship Marketing Test And Cases Publication: New Delhi McGraw- Hill 2004 . xviii,294p. , Appendix,Index Date: 2004 Availability: Items available: Business Library Circulation [658.812] (3), Place hold Add to cart (remove)
	10.	Financial market drift : decoupling of the financial sector from the real economy? / by Menkhoff, Lukas. Publication: Berlin ; \| New York : Springer, 2000 . ix, 233 p. : , Rev. translation. 24 cm. Date: 2000 Availability: Items available: Business Library Circulation [658.812] (2), Place hold Add to cart (remove)
	11.	The Marketing Customer Interface 2002-2003 Publication: Butterworth New York 2002 . x,390p. Date: 2002 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	12.	Mastering Customer Relations Publication: New York Macmillan 2000 . x,232p. , Bibliography,Index Date: 2000 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	13.	No cover image available No cover image available Total Relationship Marketing Publication: Butterworth New Delhi 1999 . xiii,273p. , Index Date: 1999 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	14.	Customer intimacy : pick your partners, shape your culture, win together / by Wiersema, Frederik D. Publication: Santa Monica, Calif. : Knowledge Exchange, 1996 . 221 p. ; , Includes index. 25 cm. Date: 1996 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	15.	Integrated Marketing Communications 2000-2001 Publication: New Delhi Butterworth 2000 . xix,292p. Date: 2000 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	16.	Customer Relationship Management Publication: USA Butterworth 2009 . xix,483p. , Index Date: 2009 Availability: Items available: Business Library Circulation [658.812] (1), Place hold Add to cart (remove)
	17.	No cover image available No cover image available Customer Relationship Management Publication: New Delhi McGraw-Hill 2002 . xii,151p. , Index Date: 2002 Availability: Items available: Business Library Circulation [658.812] (3), Place hold Add to cart (remove)
	18.	Crafting Customer Value The Art And Science Publication: Mumbai Jaico 2002 . xi,186p. , Index Date: 2002 Availability: Items available: Business Library Circulation [658.812] (2), Place hold Add to cart (remove)
	19.	Marketing, Sales And Customer Services Understanding The Theory And Practice Of Selling Through Service Publication: Delhi A.I.T.B.S. 2006 . x,331p. , Appendix, Index Date: 2006 Availability: Items available: Business Library Circulation [658.812] (3), Place hold Add to cart (remove)
	20.	Dealing With The Customer From Hell A survival Guide Publication: Toronto Macmillan 2000 . 181p. Date: 2000 Availability: Items available: Business Library Circulation [658.812] (3), Place hold Add to cart (remove)

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