Gerzon, Mark.
Leading through conflict : how successful leaders transform differences into opportunities / Mark Gerzon. - Boston, Mass. : Harvard Business School, c2006. - xii, 273 p. : ill. ; 25 cm. - Leadership for the common good .
Includes bibliographical references (p. [245]-263) and index.
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.
159139919X 9781591399193
2005030892
Conflict management.
Leadership.
HD42 / .G47 2006
658.4/092
Leading through conflict : how successful leaders transform differences into opportunities / Mark Gerzon. - Boston, Mass. : Harvard Business School, c2006. - xii, 273 p. : ill. ; 25 cm. - Leadership for the common good .
Includes bibliographical references (p. [245]-263) and index.
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.
159139919X 9781591399193
2005030892
Conflict management.
Leadership.
HD42 / .G47 2006
658.4/092