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Leading through conflict :

by Gerzon, Mark.
Series: Leadership for the common good Published by : Harvard Business School, (Boston, Mass. :) Physical details: xii, 273 p. : ill. ; 25 cm. ISBN:159139919X; 9781591399193. Year: 2006
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List(s) this item appears in: New Arrival | newarrival
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Item type Current location Collection Call number Copy number Status Date due
Books Books Business Library
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Non-fiction 658.4/092 (Browse shelf) 1 Available

Includes bibliographical references (p. [245]-263) and index.

pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.

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