ST.MARY'S UNIVERSITY DIGITAL LIBRARY

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Services marketing management : a strategic perspective/ by Kasper, Hans. Publication: Chichester, West Sussex, England ; | Hoboken, NJ : John Wiley & Sons, 2006 . xvii, 554 p. ; , Subtitle on 1999 ed.: An international perspective. 26 cm. Date: 2006 Availability: Items available: Business Library Online Available [658.8] (1),
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