Managing knock your socks off service /
by Bell, Chip R.
Additional authors:
Zemke, Ron.
Published by :
AMACOM,
(New York :)
Physical details: xii, 210 p. : ill. ; 23 cm.
ISBN:0814477844 :.
Subject(s):
Customer services.
Year: 1992
Online resources:
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Books
|
Business Library Circulation | Non-fiction | 658.8/12 (Browse shelf) | 1 | Available | BL0002326 |
Includes bibliographical references (p. 207-208).
There are no comments for this item.