01621cam a22003254a 4500
14152618
20130401083953.0
051024s2006 maua b 001 0 eng
2005030892
159139919X
9781591399193
(OCoLC)ocm62161234
DLC
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HD42
.G47 2006
658.4/092
22
Gerzon, Mark.
Leading through conflict :
how successful leaders transform differences into opportunities /
Mark Gerzon.
Boston, Mass. :
Harvard Business School,
c2006.
xii, 273 p. :
ill. ;
25 cm.
Leadership for the common good
Includes bibliographical references (p. [245]-263) and index.
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.
Conflict management.
Leadership.
Table of contents
http://www.loc.gov/catdir/toc/ecip062/2005030892.html
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2013-04-01
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BL0007760
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