Includes index.

Corporate social responsibility : bottom-line issue or public relations exercise? / Lord Tim Clement-Jones -- Corporate citizenship as part of the business model / Geoffrey Bush -- Legislation, litigation, activism and threats / Stuart Thomson -- Measuring corporate social responsibility / Will Oulton and John Hancock -- What makes a multinational company a global citizen? : sustainable development challenges for companies operating internationally / Robert Barrington and Coralie Abbott -- Corporate social responsibility : the investor's perspective / Matthew J Kiernan -- Managing the interests of stakeholders : an investor relations challenge, socially responsible investors : the new stakeholder challenge / Robert Barrington -- Mutual benefit and responsible business practice / CP (Kit) Burdess -- Corporate governance, best practice / Gareth Llewellyn -- Human rights in the global marketplace / Peter Frankental -- Waste management and recycling / John Hancock -- Environmental risk management / John Hancock -- Corporate social responsibility as part of the business and its relationships / Deborah Saw -- Responsibility, or what well-led companies do naturally : a pattern for the future / Mark Goyder.