Managing knock your socks off service /
by Bell, Chip R.
Additional authors:
Zemke, Ron.
Published by :
AMACOM,
(New York :)
Physical details: xii, 210 p. : ill. ; 23 cm.
ISBN:0814477844 :.
Subject(s):
Customer services.
Year: 1992
Online resources:
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
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Business Library Circulation | Non-fiction | 658.8/12 (Browse shelf) | 1 | Available | BL0002326 |
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| 658.812 Financial market drift : | 658.812 Financial market drift : | 658.812 The Marketing Customer Interface | 658.8/12 Managing knock your socks off service / | 658.812 Mastering Customer Relations | 658.812 Total Relationship Marketing | 658.812 Customer intimacy : |
Includes bibliographical references (p. 207-208).
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