Involving customers in new service development /
Series: Series on technology management ; . v. 11 Published by : Imperial College Press ; | Distributed by World Scientific Publishing Co., (London : | Hackensack, NJ ; | London :) Physical details: viii, 323 p. : ill. ; 24 cm. ISBN:1860946690; 9781860946691.
Subject(s):
New products
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Management.
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Customer relations.
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Service industries
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Management.
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Creative ability in business.
Year: 2006
Online resources:
| Item type | Current location | Collection | Call number | URL | Status | Date due | Barcode |
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E-Books
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Business Library Online Available | Ebooks | 658.5/75 (Browse shelf) | http://192.168.0.11/THREED%20TIME%20LIBRARY%20RES/MBA/business%20%2035/EB1DBC~1.PDF | Available |
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Includes bibliographical references and index.
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