Anderson, Kristin, 1962-
Customer Relationship Management / Kristin Anderson, Carol Kerr. - New York : McGraw-Hill, c2002. - Briefcase books series .
Includes index.
0071379541
2002277589
GBA1-W4915
Customer relations.
HF5415.5 / .A528 2002
658.8/12
Customer Relationship Management / Kristin Anderson, Carol Kerr. - New York : McGraw-Hill, c2002. - Briefcase books series .
Includes index.
0071379541
2002277589
GBA1-W4915
Customer relations.
HF5415.5 / .A528 2002
658.8/12